MBMikhail Bakhman

Business Troubleshooter / Founder-Side Operator

I find why important projects stall—and stay to move them.

Navigation console / choose a route01—04

Your next move

One choice opens the context you need.

I take on important work that falls between teams—and stay until it moves. People have called me a business troubleshooter. In practice, I work directly with founders and executives when a launch, product, commercial problem or gaming initiative has no natural owner.

AI-assisted delivery

Research → prototypes → documentation → QA, accelerated with Claude, Codex, ChatGPT, Replit and Bolt. Decisions and accountability remain human-owned.

$3,200private decision diagnostic
from $10Kscoped decision sprint
By proposalhands-on operator mandate

01 / Selected proof

Different markets. The same operating pattern.

Create clarity, demand and forward movement. The numbers below are tied to public archives or owner-authorized aggregate data; confidential revenue remains private.

Specialist education commerce · 2023–26

Turning expert content into a commercial system

I designed the offer structure, premium positioning, customer journey, sales triggers and Prodamus plus TargetHunter/VK automation around the subject-matter creator’s materials. Exact revenue and payment data remain private.

Open the documented case ↗
34.2Mcontent views across 33 complete months
8.9K → 59.5Kindependently archived community growth
145.6Kaverage monthly unique reach
169.7Kincoming VK messages across 33 complete months

35.4K

Creating demand before an esports venue opened

A monthly VK admin snapshot from my COLIZEUM Sterlitamak launch mandate records 35.4K page views, 1.7K new subscribers, 558 conversations, 322 website clicks and 76 phone taps. The independent archive also records 5.1× community growth in 46 days.

VK admin snapshot + independent public archives · 2019–20

Open the documented case ↗

513 → 15,279

Building a competition platform before platforms were commonplace

I co-created CWCS, an early self-service Counter-Strike competition platform. Archived counters show growth to 15,279 registered player accounts and from 160 to 2,274 teams between 2010 and 2012. The work connected player identity, teams, servers, tournaments, media and community workflows.

Independent web archives · registrations, not active users

Open the documented case ↗

02 / Problems I can take on

A business ceiling nobody owns end to end.

I work between strategy and execution when the problem crosses functions, the obvious answers have failed and someone must own the path to a decision.

01

Founder’s Office / Special Projects

A cross-functional initiative that needs direct founder access, clear ownership and someone willing to move between strategy and execution.

02

Product Growth & Monetization

Offer structure, pricing logic, customer journeys, funnels, automation, retention and the operating work behind commercial growth.

03

Market Launch & Expansion

Category education, local demand, partnerships, stakeholder alignment and coordinated launch execution.

04

Gaming Ecosystems

Products and programs connecting players, teams, tournaments, academies, communities, content and commerce.

Claude, Codex, ChatGPT, Replit, Bolt, Notion, Jira and Google Sheets accelerate research, prototyping, documentation, QA and analysis. I do not position myself as a software engineer.

04 / Inside an operator mandate

What I would own first.

Exact outcomes depend on the mandate, access and evidence. These are ownership commitments—not guaranteed business results.

First 30 days

Make the decision and the system legible.

  • Define the expected outcome, boundaries and decision owner in writing.
  • Review the relevant customer, product, commercial and operating evidence.
  • Identify where ownership, sequence or information is breaking down.
  • Launch one practical workstream instead of stopping at recommendations.

By day 90

Leave a working cadence, not dependence.

  • Establish a visible source of truth and an operating rhythm.
  • Document decisions, responsibilities, handoffs and measurement.
  • Stop what did not work and reinforce what did.
  • Leave the team with a system it can continue without permanent dependence on me.

05 / Engagement rules

Clear constraints protect the decision and the work.

  • Decision accessThe work needs one accountable decision owner, the relevant evidence and access to the people who hold critical context.
  • Scope & feeScope, deliverables, fee, payment route and acceptance criteria are fixed in writing before kickoff. Changes require an agreed scope change.
  • ConfidentialityAn NDA and data-handling rules can be agreed before protected access. Client data and decisions are not disclosed without written permission.
  • EvidencePublic claims use independent sources or authorized aggregates. Confidential financial outcomes, client identities and protected work stay private unless written permission is provided.